Privacy policy
Last updated: April 3, 2025
Printifique Studios Limited ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, use our services, or engage in transactions with us. By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services. The types of information we may collect include:
Personal Information: When you place an order or interact with our services, we may collect your name, email address, phone number, billing and shipping addresses, payment details, and other information necessary for processing your order.
Designs and Artwork: As part of our printing services, you may submit artwork, logos, images, or other designs ("Designs"). These may be stored for the purpose of fulfilling your order or for future reference (as per your request).
Usage Data: We may collect non-personal data related to your interaction with our website or services, such as IP addresses, browser types, device information, and browsing activity, to help us improve our website and services.
2. How We Use Your Information
The information we collect is used for the following purposes:
Order Processing: To fulfil your orders, including processing payments, printing your designs, and shipping products.
Communication: To communicate with you regarding your orders, provide customer support, and send updates or promotional information if you’ve opted to receive it.
Improvement of Services: To analyse customer feedback and usage data, helping us improve our Products, Services, and overall customer experience.
Compliance: To comply with legal requirements, resolve disputes, and enforce our agreements with you.
3. Sharing Your Information
We respect your privacy and will not share or sell your personal information to third parties except in the following cases:
Service Providers: We may share your information with trusted third-party service providers who assist in fulfilling your order, such as payment processors, shipping companies, and customer support platforms. These providers are contractually obligated to use your data only for the purposes of providing services to us.
Legal Compliance: We may disclose your personal information if required to do so by law or in response to a legal request, such as a subpoena or court order.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you if this occurs and provide you with any necessary choices regarding your information.
4. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including processing orders and complying with legal obligations. Once your data is no longer required, we will securely delete or anonymize it.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You have the right to request access to the personal information we hold about you.
Correction: You may update or correct any inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to certain exceptions (e.g., if we need to retain it for legal or contractual reasons).
Opt-Out of Marketing Communications: If you have opted to receive marketing communications, you can unsubscribe at any time by following the instructions in the emails or by contacting us directly.
To exercise any of these rights, please contact us at hello@printifiquestudios.co.nz.
6. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies on our website to enhance your user experience, analyse trends, and gather demographic information. Cookies are small files stored on your device that help us track usage patterns and remember your preferences. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on our website.
8. Third-Party Links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.
9. International Transfers
If you are located outside of New Zealand, please note that your personal information may be transferred to and processed in New Zealand, where our servers are located. By using our services, you consent to this transfer of data.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to periodically review this policy to stay informed about how we protect your personal information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Printifique Studios Limited
Email: hello@printifiquestudios.co.nz
Website: www.printifiquestudios.co.nz
By using our services, you acknowledge that you have read and understood this Privacy Policy.